Adding Staff into TheWorxHub
All users of TheWorxHub must be listed in the software with his
or her name, role and password at a minimum. You can keep
additional information about them in TheWorxHub if you wish.
The typical list would include everyone from requestors with
only the ability to submit requests for work to managers and
directors who have access to all areas of TheWorxHub and everyone
in between such as supervisors, technicians and so on.
If you have only a few staff members to enter into TheWorxHub -
possibly up to about 10 - it's easier and quicker to simply add
them directly into the software without going through the extra
step of using an Excel import. See Adding a Staff
If you have many users logging into TheWorxHub, using the Excel
Staff Input sheet will save you time. Please download the Default Roles
document to see what permissions have been set for each of the
default roles. Note that you can change a role's permissions at any
time and as a result, staff members assigned to that role will be
The following Watch, Listen and Learn explains how to fill in
the Staff Input sheet.
Once you've completed your Staff Input Sheet, email it to your
Customer Success Team rep who will get your data loaded into
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