Stuff happens! Even in the most organized community, the
Housekeeping Schedule can be upset. Not to worry!
If a Housekeeper is unable to work…
The most common scenario to upset any schedule is when a
Housekeeper unexpectedly does not show up for work.
The jobs have already been assigned. What to do? Can
you call in a replacement? Your first option would be to
re-assign jobs to replacement Staff: a part-time Worker,
float Staff, or a supervisor. You can do this easily through
the Housekeeping dashboard.
Related Info: Re-assigning
Housekeeper's work to a replacement Housekeeper -- If the
Scheduled Work Orders have already generated, you can simply assign
one Housekeeper's jobs to another Staff for the current day.
Your second option is to distribute the jobs to the other
Housekeepers. This is easy to do through the Calendar.
Video: Re-assigning Housekeeper's work
to other Housekeepers
This Watch, Listen, and Learn video will show
you how to adjust your assigned work orders as necessary to ensure
that you have proper coverage and staff to take care of your daily
Alternatively, you can cancel or re-schedule jobs.
Related Info: Cancel a Job
from the Housekeeping Dashboard -- Cancelling a job from the
Dashboard is easy, just use the mouse-over status change to quickly
make your changes.
If a Resident asks to reschedule…
Sometimes a Resident will upset your schedule by asking to
re-schedule a job.
Video: Re-scheduling work
This Watch, Listen and Learn shows you how to
see staff availibility and use that to make changed to your staff
assignments right from the calendar.
Print this page