Trip Billings

TheWorxHub allows your transportation department to bill residents in a variety of ways. Whether you bill by mileage, time, fixed cost or a combination, setting up your billing options is quick and easy.

These Watch, Listen and Learn videos provide step by step guides to set up each type of billing in TheWorxHub.

Mileage Based Billings

If your community bills resident trips based on the total distance travelled then Mileage Based Billing is for you. TheWorxHub Transportation app automatically calculates the distance of each trip using sophisticated mapping tools. When a trip gets marked as billable, the distance is used to calculate the total bill for each household on the trip. 

Time Based Billings

If your community bills resident trips based on the total trip time then Time Based Billings is for you. TheWorxHub Transportation app automatically calculates the total drive time for each trip using sophisticated mapping tools. If the driver waits, the wait time can be included, excluded or charged at a different rate. When a trip gets marked as billable, the times are combined and used to calculate the total bill for each household on the trip.

Fixed Based Billings

In addition to billing residents by total time and/or total distance, TheWorxHub also allows a destination to have fixed cost. A common fixed rate example is dropping off and/or picking up a resident at the airport. In order to have a fixed cost for a trip, the trip must be saved as a favorite destination.

Tip:  As you mark trips as billable, they accumulate on your Trip Billings dashboard indicator. They remain there for you to review at the end of the month before exporting them and sending them to accounting. The Month End Best Practices topic takes you through some tips on billing month-end procedures. The topic uses the Maintenance department in the examples, but the same concepts apply to Transportation.

Note:  If your Transportation department wants to use all 3 types of billing that's okay! Set-up each individually and TheWorxHub will combine them automatically.

Print this page
Help line message for the printer style.  Having problems; Call our toll free support line: 1-877-363-9679