Notifying Others Automatically
1: Add the Request
Add and fill out the request in the normal way. Before you click
I'm Done, click the Notify Others link at
the bottom of the form.
Note: People added for notification
are updated automatically when the request is made, accepted as a
work order, edited, and completed.
2: Choose the Person
Choose the person to be notified about the progress of this work
request from the Name pick list. If the person's email
address exists in the system it appears automatically in the
Note: Any special contacts that have
been set up for a resident appear on the notification list for work
requests at that resident's unit. Staff with profiles in TheWorxHub
can also be chosen for notification.
3: Choose the Method
Select one or both of the Email Updates and
Dashboard checkboxes to specify how the notification
will be made, then click I'm Done.
Note: Dashboard notifications are
available only to people with access to TheWorxHub. When a
dashboard notification is set up, the person notified can track the
progress of the request on the Your Recent Requests
widget on their Requestor Portal.
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