February 1 - New Release Online
February 1, 2018
We've just rolled out an update with some great new features as
well as a number of fixes.
Mixed Mode Single Sign-On
We've made some important changes to our Single Sign-On (SSO)
add-on to allow authentication via your corporate identify
provider, like active directory, as well as the ability to login
via a WorxHub managed username and password. This allows us to more
reliably support SSO customers who also have residents, tenants or
other non-corporate WorxHub users leveraging the system.
If you were already an SSO user, visiting
yoursite.theworxhub.com would automatically redirect you
to your authentication provider and log you into TheWorxHub. Now
visiting your default URL like mysite.theworxhub.com will land you
on a login page, where you'll need to click the Login via
SSO link to automatically login via your corporate
If you're a mobile user, you'll see the same option on the
mobile login page.
If you are an SSO user who only logs-in via
your corporate credentials and have a browser or desktop
bookmark/favorite that you use to access TheWorxHub, we suggest
editing it to add /sso to the end.
So if your bookmark looks like
https://mysite.theworxhub.com, you should edit it to be
Parent-Child Room Blocking in Room
For users of our Room Bookings app, we now support the ability
to have parent-child rooms where booking one room prevents booking
Take this as an example. I have 3 rooms:
Party Hall is a large ballroom that can be separated into two
separate smaller ballrooms. Now we can configure Ballroom A and B
to automatically prevent booking of Party Hall when either of them
are booked and vice versa.
In the example above, use Search > Location to find
both Ballroom A and Ballroom B, open the Room Bookings
panel and check Make Parent Unbookable When This Room Is
Booked, then save. It's a mouthful, but there's
even more. By checking this, the reverse situation also applies.
The child room becomes unbookable when the parent is booked.
When the Make Parent Unbookable option is selected,
both the Requestor Calendar and Room Booking Dashboard
Calendar will show parent-child rooms as blocked off and
Security App Daily Log Report
'Show All Rounds Check-ins' Option
We've added a new option to the Security > Daily Log
report. Now on the right hand side in the Options section,
you'll see a new option called Show All Rounds
Check-Ins . Checking this will show all checkpoint
check-ins on the report. Leaving it unchecked will only show Rounds
Starting/Ending, Incidents, Notes and Requests. This can greatly
help to simplify the report output by eliminating the noise of all
the checkpoint check-ins.
Fixes & Improvements
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- Fixed error on mobile when using a Work Request
template in either the Room Booking or Security app.
- Fixed issue in ADT api with apostrophes in resident names.
- Added ability to delete attachments in the Security app
incident form on desktop.
- Optimized WorxIQ work order widget filters for Days
Overdue and Days Open.
- Fixed issue with seeing a blank pop-up for corporate
contractors in WorxIQ.
- Fixed issue in room bookings with cancelled bookings showing
the wrong note in the log.
- Fixed some issues in permissions with users able to edit room
bookings when they shouldn't have permission to do so.
- Fixed issue with 'Hide Description In Billing Export' feature
where a default setting was not being set.