February 2nd - New Release Online
Feb 2, 2017
We've rolled out an update at 12:00AM EST on February 2nd with
some important new changes.
Notice to Desktop users: if you don't see the
new blue color scheme, try holding down your CTRL key and pressing
your F5 key.
Notice to mobile app users: If you don't see
the new blue color scheme or if you're having problems, try
clearing your cache and reloading your page.
Brand New Color Scheme
In this new update you'll see TheWorxHub by Dude Solutions
desktop and mobile app change in color from orange to blue. Don't
worry, color is literally the only thing changing -- you'll still
have the same great product layout and functionality that you've
come to love. Everything else will all remain completely the
Offline Mobile Changes
We've enhanced our offline mobile capability to take advantage
of offline storage mechanisms of modern mobile devices.
There are two main enhancements:
- Offline storage capacity has been increased. Previously when
synching to go offline, we could only use a maximum of 5MB of space
to store all of your offline data which could pose a problem for
those of you with hundreds or thousands of open work orders and
thousands of locations and assets. Now we're able to reliably store
more offline data without running into capacity errors as
Note: The larger offline capacity does
mean that you might see slightly longer initial sync times however,
you've got a huge new benefit of incremental syncs, see
- Incremental syncs now supported. Here's what this means. After
you've initially taken your offline snapshot, subsequent offline
syncs will prompt to see if you want to only sync changes since
your last sync. This can dramatically speed up the offline sync
process and cut your sync time down to only a few seconds. It's
recommended that you sync a full clean database once per
Note: The incremental sync option is only
available in iOS9+ and Android 4.4+. EDIT: We still fall back to
the original offline storage method on older versions of iOS. We
actively support back to iOS7 and have confirmed that things still
work back to iOS 5.1.1.
Fixed Header On Mobile
We've made a UI improvement to our mobile app to ensure you can
easily access the most important buttons in your mobile app -- the
Save button, Done button and the Back button. Now when you're
scrolling down long lists or pages, you'll always see your header
at the top with your save button or back button -- no more
scrolling all the way back up just to get to your back button!
Delete Attachments on Mobile
You can now remove attachments on your mobile device which is
especially handy if you mistakenly upload the wrong photo!
New Report - PM Monthly Forecast
The majority of your PM is asset based and much of it needs to
be in-step with regulations regarding frequency of tasks. The
PM Monthly Forecast gives a simple-to-read snapshot of
your PM coverage and frequencies by asset. Easily scan across the
year for a given asset to see what frequencies are covered in your
PM plan and what month they land in -- and quickly pinpoint assets
with no PM set up at all.
Reorder Work Orders Within a Project Template
Project templates are a great timesaver for common refurbs and
renovations where you can predefine all of the work orders that
comprise that project. One problem with project templates was that
once you setup the work orders, the sequence that you originally
created for your work orders was fixed, you were unable to change
the sequence! Now you can easily drag and drop your project
template work orders to reorganize!
Add Contractor Contacts to Email Notifications
Now in your work order email notifications panel,
you'll be able to find contractor contacts to include in your email
distributions. All contacts will be nested under their firm name as
in the screenshot below.
Assigned Driver Name Becomes Link to Their Staff
For those of you using our add-on Transportation app, when
you're viewing a trip form, the assigned driver's name is now a
link to their staff profile that provides a quick and easy way to
update details about them such as photos, email, phone or
Note: the driver link will obey
the user role permissions laid out in Settings > Users >
Staff/Contractors such that you can be permitted to view or to edit
or have no permissions at all.
Pop-Up Work Order Form From Room Booking
For those of you who own our add-on Room Bookings app, you can
now access full work order details for setup/tear down tasks right
from your room booking form. If you have permissions to edit
work orders, you can access the full work order form by clicking
the work order description on the Room Booking Setup/Teardown
Preview Photo Attachments on an Alert
If you own our add-on QA/Inspection app, you can trigger alerts
to non-maintenance departments to handle inspection deficiencies.
During the process of creating an alert, it's easy to upload many
photos and now it's even easier to preview these images on the
desktop app. When viewing an alert page, you'll see the photo
thumbnails -- just click the thumbnails to launch the images in a
lightbox and use the right/left arrows to navigate between the
Fixes & Improvements
Print this page
- WorxIQ asset replacement schedule report updated to allow for
site level groupings to ensure it's easy for multi-site users to
understand where replacement dollars are going.
- Asset Work History report when work order detaill is
printed now contains a PM indicator next to PM work orders to help
differentiate between PM and corrective.
- Added loading animation to room booking calendar when using
click/drag to create a new appointment.
- Company # grouping option added to Work Order Billing
- Fixed error when saving inventory item changes when no
bin/shelf is defined for storage location.
- Updated Just My Work dashboard indicator to sort work
orders by due date.
- Fixed issue in SSO implementations when the same username is
used across multiple TheWorxHub sites in the active directory.
- Fixed issue in transportation app where the appointment time
would jump ahead after assigning a driver.
- Fixed issue in transportation app Trip Request section
where sometimes the mouse-over dashboard actions wouldn't
- Fixed issue where you could not save location info changes in
some cases if the location only had a partial address entered.
- Fixed issue with auto-generating surveys generating for
- Fixed issue with survey comments not saving on mobile.
- Fixed issue with saved search not working in work orders search
area in some cases.
- Deactivated suppliers no longer visible in Inventory Form
> Suppliers Panel.