New Improvements to TheWorxHub
July 12, 2015
This update has a number of great new features including
uploading signatures from mobile, new email notification options
and our all new Room Bookings app has launched!
Room Bookings App Launched!
Prevent conflicts and ensure events go off without a hitch! The
new Room Bookings app for TheWorxHub lets you manage your rooms
from a centralized calendar -- whether it's a guest suite, private
dining, activities or anything at all. Visibility into setup and
tear down tasks ensure ample time is always left between events.
Get a sneak peek at some of the features on this blog
post. To get a demo of the new app contact us now!
Upload Signature From Mobile
Need to document resident approval for a billable work order?
Need staff to sign-off on certain work orders? Now you can capture
signatures right from your phone or tablet.
In your mobile app, simply tap the Signatures panel
from inside a work order form. It easiest if you turn your device
landscape as it provides the most space for signing.
Tap Save on the signature, then type in the name and
specify whether the signature is from a resident or staff, then tap
Done. That's it. The signature is now captured and visible
inside the main desktop app as well.
Tip: When implementing signature
capture, bigger devices make it easier to sign so think about
utilizing large phones or tablets. To improve the experience,
consider using a device with a stylus, or buying a 3rd party stylus
for your device. Using a stylus makes signing on a phone or tablet
Note: Signature capture is not
supported on iOS6 or previous devices.
Live Chat with Support
Look to the top right of TheWorxHub for the Live Chat
link. During the hours of 9am-5pm Eastern Time, our staff are
available with a single click to answer your support questions.
Even when we're not there, you can click to send an email direct to
Enhanced Email Notification Options
We've added some enhancements to our existing work order email
notifications. Now, under Settings > Misc > New Request
Notifications you can add further options. Specify one or many
users to get email notifications anytime a new request is added, is
rejected, a work order is cancelled or put on hold.
Reason for Rejection/Cancellation
We've added a new feature to enhance tracking of work orders
that are rejected or cancelled. Now when rejecting or cancelling a
work order you are prompted to pick a reason. This will help with
analysis or auditing down the road. To customize your list of
reasons go to Settings > Pick Lists > Reason for
Fixes & Improvements
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- Fixed issue on Calendar tab where using extra filters
would clear all calendar appointments.
- Improved logging in work order Log panel when a work order is
rejected or cancelled.
- Added option on Reports > Surveys > Survey Form
to print a logo on each survey.
- Fixed issue on mobile where due date was not auto-populating
when using a template.