New Update to TheWorxHub!
March 25, 2012
A huge new update went online this weekend with some very
Important! Sticky Dashboard & Search
The sticky dashboard & search is a new feature that ensures
your dashboard remembers where you were last and is extremely
important for people who manage multiple departments. These changes
apply to the Mobile Worx app as well.
The Dashboard Remembers Where You Were
If your dashboard has several departments such as Maintenance,
Housekeeping & IT Services, TheWorxHub remembers which
dashboard you were on last and loads that section each time you
return to your home page.
For example, let's say you're on your IT Services dashboard
viewing the Incomplete indicator. You then click through to open a
work order in a tab. When you return to your dashboard TheWorxHub
will reload the dashboard with IT Services active, showing the
Incomplete section. This is a huge time saver, but might surprise
people who are used to it always loading the Pending Requests
TheWorxHub only remembers these dashboard settings while you're
logged into the program. After you close your browser, the
stickiness will be cleared after a few minutes and the next time
you open TheWorxHub it will default to Pending Requests within your
Search Remembers What Tab You Were On
Similar to the way the dashboard remembers what section you were
viewing, the Search portal also remembers which tab you were
viewing last. Let's say you click your Search tab, click
Locations/Residents, then open a location record and navigate away
from the search portal. The next time you click your Search tab,
TheWorxHub places you back on the Locations/Residents tab.
Department Memory When Adding New Work
Another important change for people managing multiple
departments is that TheWorxHub will remember which department you
were viewing when you click your +Add New > Work Order function
from the dashboard. For example, if you're looking at your IT
Services dashboard when you click +Add New > Work Order, the new
work order form that opens will default with the department set to
Default Your Preferred Department When You
If you manage multiple departments, you can set your preferred
department dashboard to load when you first login.
To set your department preference on login:
- Click your underlined username in the top right.
- In the Login defaults section on the right, use the pick list
to set your preferred department.
- Click the Save button directly below.
- Return to your dashboard.
This update included a huge performance boost to speed things up
throughout TheWorxHub. You'll find opening work order tabs and
adding a new work order to be much faster.
Email Notifications Now Include Location
When using the notify others option in the Work Request, the
email notification now displays the location of the work, not just
the resident name.
Entry Instructions for IT Services
For those of you using the IT Services department, you now have
specific entry instructions fields on the Resident Info tab.
Other Special Resident Notes on Work Order
When opening up a new work order, or viewing an existing work
order, the "Other Special Resident Notes" will appear on the page.
These notes come from the Resident Info panel, but now also appear
on the work order form.
New Filters & Columns in Locations/Residents
In Search > Locations/Residents you'll now see filters for
Oxygen in Use, Help to Exit and Occupied. Use the Oxygen in Use or
Help to Exit filters to find all resident locations with oxygen
tanks for the fire marshall, as well as all residents needing help
to exit in case of emergency. The occupied filter lets you quickly
find all vacant or occupied units.
Other Fixes & Minor Updates
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- Fixed issue with move-in date not being retained when moving in
a resident via Settings > Location Manager.
- Fixed issue with move-out not retaining forwarding address in
Previous Residents panel.
- Fixed issue with report favorites not retaining pick list
filters when saved and edited.
- Fixed issue with 'clear search' not correctly clearing filters
on Surveys search tab.
- Fixed issue with Pending requests not sorting by created date
in some instances.
- Resolved error in Settings > Users when copying a role if no
current role is highlighted.