New Features & Fixes in TheWorxHub
May 11, 2014
We just rolled out a great new update to TheWorxHub which
contains some new features, improvements and bug fixes.
IMPORTANT NOTICE ABOUT ASSIGNING LABOR
There have been a few changes to assigning labor to work orders
that are important to note:
1. The list of available staff and contractors
is limited to the department of a work order. Each staff or
contractor record in TheWorxHub is linked to one or many
departments. When assigning a work order, the list of
staff/contractors will only show those who are linked to the same
department that the work order is for. If you do not see a staff
member on your Assign Labor list and you used to before, update
which departments they're linked to by going to Search >
Staff/Contractors and selecting departments in the Department
2. Contractors not assigned to a role will not
show on your Assign Labor list. When adding a contractor into
TheWorxHub to whom you wish to assign work, it's important to give
them a role called 'Contractor (Windmill)'. This will ensure they
can be assigned to a work order. Previously even contractors with a
role of 'None' would still appear on your Assign Labor list. All of
your existing contractors will not need to be updated, just keep
this in mind when you're adding new contractors.
Here's a list of other great improvements:
Add Request for Any Department on Mobile
For customers using our Mobile Worx app, any user with access to
add a request can now add a request to any department from their
smartphone or tablet.
View More Staff in Add Labor Window
When using the Add Labor window, you can change the
number of records to view and TheWorxHub will remember this setting
for the entire time you're logged in. Simply change the Show 10
Entries to another option and the system remembers this
setting for your session.
New Batch Assessment for Capital Planning
For customers who own our Capital Planning app for forecasting
capital asset replacements, we've got a great new time saving
feature for assessing the age and condition of assets. Often you
have many identical assets for which your condition assessment
appllies. Now you can inspect a subset of assets and apply an
age and condition assessment across all identical assets -- a
With this action you can select all identical or similar assets,
insert your assessment and apply it to all selected assets.
To activate the batch assessment feature you must first update
your security role with two permissions:
- General > Actions Tab: This provides access to a new
tab in TheWorxHub for Actions. The Actions tab has a magic wand
icon so you know you want this!
- Assets > Can Add Batch Assessments: This gives access
to a subtab in actions called Batch Assessments.
Edit Survey Template Name
For customers who own our QA & Surveys app you can now
update your survey name for any existing survey. Go to Settings
> Surveys and click on the hyperlinked survey name to
Double-Book Drivers in Transportation App
For customers who own our Transportation app we've rolled out a
much requested feature -- the ability to double-book drivers.
Previously the Transportation app would prevent you from
double-booking drivers to ensure your schedules were achievable
given your resources. Now TheWorxHub will warn you that you're
about to book overlapping trips, but you have the ability to go
ahead and book it anyway.
Assign a Driver on Mobile
For customers who own our Transportation app and Mobile Worx,
you can now assign or change a driver on any trip. Tap on the Trip
and then tap the Assign Someone section to pick a
Fixes & Improvements
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- Huge speed boost in load times for a purchase order form.
- Updated Assign Labor list to only show staff members who work
in the department of the work order you're working on. For example,
only maintenance staff appear when trying to assign a worker to a
maintenance work order.
- Fixed issue with completion time for work orders completed on
- Fixed issue with new work orders not appearing immediately on
the Projects tab after adding a new work order to a project.
- Fixed issue in Projects tab when changing the due date on a
work order several times in a row would cause duplicate work orders
to appear temporarily.
- Removed page reload caused when clicking cancel on a work order
pop-up from search.
- Fixed issue when using the location picker in a work order that
was added via a double-click on the calendar.
- Fixed issue with appointment time being set to 8pm for work
orders added via a double-click on the calendar.
- Fixed dashboard display issue in transportation with residents
with double-quotes in their names.
- Fixed issue with using the batch assign function inside the
- Department column added to worker filter in search and reports.
This allows you to limit your list of workers to a department by
typing the department name in the search field.
- New work orders default to a department, rather than defaulting
to [Select] and requiring you to pick a department.