New Update to TheWorxHub!
November 18, 2012
Early this morning, we rolled out an update to TheWorxHub which
includes a number of updates and improvements.
Email Surveys in the QA & Surveys Module
We've introduced a new feature for those customers who own the
QA & Surveys module -- emailing of surveys. Now, when you link
a survey to a work order, once that work order is complete, an
email gets sent to the designated recipient with a link they can
click to fill out the survey online!
Use email surveys for residents or internal staff, but be sure
to check your junk mail or spam folder and unblock
DoNotReply@theworxhub.com if our surveys end up there.
For more on emailing surveys see Emailing Surveys and Completing an Emailed
Survey topics in our How it Worx section.
Custom Contractor/Supplier Expiry Dates
Now you can create your own custom contractor expiry date and
get a reminder on your dashboard of upcoming contractor related
reminders. Use this for WSIB expiry (in Canada) or any other
special reminders you need for contractors.
Go to Settings > Misc > Custom Contractor/Supplier
Expiry Dates section to define the name of this reminder. Then
update your contractor info to establish dates for reminders, and
get reminders straight to your dashboard!
New and Improved
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- Fixed issue in Location tab where address info
wouldn't be saved unless a full address was entered. Now you can
save just a city, or just a street address and leave the remaining
address fields empty.
- Updated days overdue counter in the work order form to
stop counting when a work order status is set to Cancelled.
- Improved work order templates to ensure source of work
is filled in when using a template when adding a new work
- Fixed issue in Mobile where the warning was showing up on the
wrong page when notifying you that staff needed to be assigned
before marking a work order complete.
- Fixed issue where sorting was not working on some columns in
the search portal.
- Fixed error in IE8 when using the Move Back In button
in the resident profile area.
- Fixed report grouping when using the Worker grouping
-- the data was not being displayed alphabetically.
- Fixed issue where Search > Staff/Contractor was not
obeying department filters.