Lots of New Features in TheWorxHub!
October 25, 2015
For those of you running our new add-on Room Bookings app,
you'll appreciate all the new improvements. We've also got a number
of new enhancements to our mobile app, signatures and much
Recurring Room Bookings
Many events happen over and over on a set schedule. Use
recurring room bookings to add the event once, including all
setup/tear down tasks, and make it repeat automatically over
Check out our new help topic on making a
recurring template from any room booking.
Some room booking events, like guest suite reservations, span
more that one day. Now, just click the Multi-Day Booking
checkbox to have your event span many days.
When you view your calendar you'll see your multi-day booking
appear across many days. From the room booking dashboard calendar
you can even click and drag to move multi-day events anytime they
need to be rescheduled.
Tip: We currently don't support
multi-day recurring room bookings..
Guest Suite Tracking
Inside a room booking you'll see a new tab called
Guests if the location of the booking is for a guest
suite. To ensure you see this tab when booking guest suites, you
need to do two things.
1. Ensure Room Type is Guest Suite
- Go to Search > Locations/Residents and find your
- Open up the location form and expand the Bookings
- Confirm that the Room Type pick list is set to
2. Ensure You Have the Guest Suites
- Go to Settings > Users
- Find the role you want to update
- Expand the Room Bookings panel
- Check the permission Can Add Guests to Guest
Now you can add the guest names, contact info as well as a link
to a staff or resident so we can notify someone once they check-in.
Use the check-in and check-out buttons to track
when they arrived and when they departed.
You can also use your mobile app to check-in and check-out
Room Capacity and Amenity Details
In your location form, inside the Bookings panel you
can specify room capacities for various common configurations.
Also, document other room amenities such as wifi passwords, ceiling
height, equipment available and more. All of these special details
will appear on the room booking info tab when you create a new
Signature Capture Improvements
We've got a number of new enhancements on our mobile signature
Require Signature on Resident Billables
If you need to get sign off from a resident, you can go to
Settings > Work Order and check the Require
Resident Signature checkbox in the Chargeback Rate
Settings area. This will ensure that all billable work orders
show up on your mobile dashboard in a new Work Requiring
New Main App Dashboard Filter and Icon
In TheWorxHub desktop app under the Billings to Send
area, you can find a new filter option called Signature.
This will let you review and limit the list to which billings have
a signature and which do not.
You'll also find a new icon on the Billings to Send
dashboard to indicate if there is already a signature.
Signature Remains After Changing Orientation
We solved an annoying problem with the signature canvas. If you
signed, then you changed your phone or tablet's orientation (from
portrait to landscape for example) before saving, the signature
would be lost. Not anymore! Now, even if you change orientation
your signature will remain and you can save it. This is ideal for
situations where you hand your device to a resident to sign, then
they hand it back -- you can't always control the device
orientation when it's being passed back and forth.
Great New Mobile Updates
New Dashboard Indicators
Mobile now displays two new dashboard indicators by popular
request -- Due Today and Work Requiring
Signature. Due Today lets you zero-in on work orders due today
and Work Requiring Signature works in conjunction with some of the
signature improvements mentioned above.
Tip: You'll need a security
permission called Dashboard > Due Today in order for
the Due Today indicator to appear.
Remember Your Sort Option
Many of you requested a feature to allow the mobile app to
remember what sort you're using. When working with long lists there
are countless reasons why you might want to sort by location,
worker or due date. Now when you change your sort in a list, the
mobile app remembers this until you logout or close your
Remember Your Spot in Long Lists
This usability improvement comes from several other feature
requests. When working with long lists of work orders on mobile,
often you'll tap to review a work order, then tap back to return to
the list. Previously the app would return you to the top of the
list, but we've made this a lot better in this release. Now, when
you tap back you will be returned to where you left off on that
Multi-Select Files for Upload
When using attachments on mobile, you could upload multiple
files, but you had to select them one at a time and upload them.
We've made this a while lot better! Using the mobile app attachment
feature, you can navigate your locally stored files and select
multiples at once to upload. This is not supported in all versions
of Android and iOS but it works nice in Chrome for Android 5+ and
Safari on iOS 8+. Earlier versions might work so give it a
Tip: When uploading multiple files
through the mobile app you're limited to 50MB combined.
Unassigned added to Housekeeping and Landscaping
After a few requests from users we've added an
Unassigned dashboard indicator to your housekeeping and
landscaping dashboards. Use this to find all work orders without a
labor resource assigned.
Too Many Departments?
We love it when you want to use TheWorxHub for everything.
In some cases you have just too many departments on your
dashboard and once you hit your 6th, it will just fall off the
Introducing the dashboard overflow tab! Whenever you have more
than 5 departments on your dashboard, the 6th department will
appear truncated with .... You can click this
truncated department to choose it or display any other departments
that can't fit in the main display.
Fixes & Improvements
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- Added feature in room booking email notifications for links in
emails to open in the mobile app if we detect you're on a mobile
- Improved validation on all recurrence pattern generators to
prevent entry of 0 days, 0 months or 0 years.
- Fixed issue with assigned labor sometimes not showing in search
or on reports.
- Fixed rare issue when changing the department of a fixed asset
TheWorxHub wouldn't update the category and subcategory pick list
options to reflect the new department.
- Fixed issue with saved search links in the Saved
Search panel in the requestor portal.
- Fixed issue with the Transportation dashboard Status
- Ensure deactivated contractor or supplier can't be chosen as a
- Fixed issue with saved search data not being cleared when
clicking Clear Search on various search tabs.
- Fixed issue with the calendar tab Subcategory filter
not being cleared in some cases.
- Updated the Project form to allow you to upload
attachments prior to saving a new project.
- Fixed issue with Room Booking Category pick list items
appearing on room booking forms even when the pick list item was
marked at 'not visible.'